Friday, July 17, 2020

M365 Service Health Notification

Microsoft

Microsoft Teams service alert

Incident information

Title: Users on affected infrastructure may not receive incoming Public Switched Telephone Network (PSTN) calls via direct rout
ID: TM218762

Status

Service Degradation

Details

Title: Users on affected infrastructure may not receive incoming Public Switched Telephone Network (PSTN) calls via direct rout

User Impact: Users are intermittently unable to receive direct routing PSTN calls.

More info: The incoming calls fail to connect.

Current status: We're investigating a potential networking issue we suspect may be resulting in impact.

Scope of impact: Any user hosted on the impacted infrastructure making PSTN calls via direct routing may experience intermittent impact.

Next update by: Friday, July 17, 2020, at 6:30 PM UTC

Thank you,
The Microsoft team

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