Wednesday, July 08, 2020

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: Some users unable to access the Exchange Online service
ID: EX218122

Status

Service Degradation

Details

Title: Some users unable to access the Exchange Online service

User Impact: Users may be unable to access the Exchange Online through all protocols.

Current status: We've determined that a portion of mailbox infrastructure that hosts user content isn't working as expected isn't working as expected, resulting in impact. We're restarting the affected infrastructure to potentially mitigate impact.

Scope of impact: Your organization is affected by this event. Impact is specific to a subset of users who are served through the affected mailbox infrastructure.

Root cause: A portion of mailbox infrastructure that hosts user content isn't working as expected, resulting in impact.

Next update by: Wednesday, July 8, 2020, at 7:30 PM UTC

Thank you,
The Microsoft team

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