M365 Service Health Notification

OneDrive for Business service alert Incident information Title: Any users seeing delays or timeouts within OneDrive for Business ID: OD218230 Status Service Restored Details Title: Any users seeing delays or timeouts within OneDrive for Business User Impact: Users may have experienced intermittent delays or navigation errors when accessing OneDrive for Business content. Final status: We've completed our efforts to rebalance the load and confirmed impact is mitigated after monitoring telemetry. Scope of impact: Any user attempting to access OneDrive for Business content hosted on the affected infrastructure may have been impacted. Start time: Thursday, July 9, 2020, at 9:54 AM UTC End time: Thursday, July 9, 2020, at 10:29 PM UTC Root cause: An unexpected increase in traffic to a portion of infrastructure that facilitates OneDrive for Business content requests, resulting in impact Next steps: - We're continuing to investigate the underlying root cause which resulted in traffic increases on OneDrive for Business infrastructure. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052