Sunday, June 21, 2020

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: All users may be unable to access their mailbox via Outlook on the web
ID: EX216917

Status

Service Degradation

Details

Title: All users may be unable to access their mailbox via Outlook on the web

User Impact: Users may be unable to access their mailbox via Outlook on the web.

More info: We recommend users who have access to the Outlook desktop client use that protocol as an alternative method to access their mailboxes.

Current status: We're currently investigating recent service updates to determine our next troubleshooting steps.

Scope of impact: This issue may potentially affect any of your users attempting to access their mailbox via Outlook on the web.

Start time: Sunday, June 21, 2020, at 8:22 PM UTC

Next update by: Monday, June 22, 2020, at 12:00 AM UTC

Thank you,
The Microsoft team

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