M365 Service Health Notification

Exchange Online service alert Incident information Title: All users are unable to access Exchange Online on BlackBerry mobile devices or Blackberry Work Client managed devices ID: EX216359 Status Service Degradation Details Title: All users are unable to access Exchange Online on BlackBerry mobile devices or Blackberry Work Client managed devices User Impact: Users are unable to access Exchange Online through their BlackBerry devices or Blackberry Work Client managed devices. More info: Android and iOS devices that are managed through the Blackberry Work Client app will also experience impact. Current status: We've determined that a sync issue is resulting in email access problems for BlackBerry device users as well as users of Android and iOS devices that are managed through the Blackberry Work Client app. While we're investigating further as to what caused the underlying sync issue that resulted in the impact, we've developed a fix for this issue which we're preparing for deployment. We'll provide an estimated timeline to resolution once available. Scope of impact: This issue could affect any user attempting to access Exchange Online email using their BlackBerry device or on Android and iOS devices that are managed through the Blackberry Work Client app. Next update by: Tuesday, June 16, 2020, at 7:00 PM UTC Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052