Tuesday, August 11, 2020

M365 Service Health Notification

Microsoft

Microsoft Teams service alert

Incident information

Title: Some users may be unable to access Microsoft Teams through Surface Hub devices
ID: TM220150

Status

False Positive

Details

Title: Some users may be unable to access Microsoft Teams through Surface Hub devices

User Impact: Users may be unable to access Microsoft Teams through Surface Hub devices.

Final status: The investigation is complete and we've determined that an extended period of inactivity caused the authentication tokens to expire, but the service is healthy. Although a service incident did not actually occur, devices may need to be restarted prior to being used again.

This communication will expire in 4 hours.

Thank you,
The Microsoft team

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