M365 Service Health Notification

Microsoft Teams service alert Incident information Title: All live event attendees may be unable to view live event streams in Microsoft Teams ID: TM220758 Status Service Restored Details Title: All live event attendees may be unable to view live event streams in Microsoft Teams User Impact: Users may have been unable to view live event streams in Microsoft Teams. More info: Users may have received an error screen indicating that they were experiencing a network issue. Final status: We've confirmed that a third-party provider networking issue caused the impact. We've rerouted traffic to healthy infrastructure and confirmed via monitoring that this action successfully mitigated the issue. Scope of impact: Your organization was affected by this event and could have potentially affected any live event attendees attempting to view live event streams in Microsoft Teams. Start time: Friday, August 21, 2020, at 6:10 PM UTC End time: Friday, August 21, 2020, at 8:00 PM UTC Root cause: A third-party provider networking issue resulted in impact. Next steps: - We're working with the third-party provider to understand how to prevent future networking issues from causing similar impact from happening again. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052