M365 Service Health Notification

Exchange Online service alert Incident information Title: Any user may be experiencing delays of over 60 minutes when sending email messages ID: EX219787 Status Service Restored Details Title: Any user may be experiencing delays of over 60 minutes when sending email messages User Impact: Users may have experienced delays of over 60 minutes when sending email messages. More info: Sending email messages could have been delayed by approximately one hour. Final status: We've confirmed that the fix deployment has appropriately saturated the affected environments to resolve the issue. Scope of impact: This issue may have affected any user. Start time: Wednesday, July 29, 2020, at 8:24 AM UTC End time: Friday, August 7, 2020, at 12:00 PM UTC Root cause: A recent change intended to optimize mail flow organization caused unexpected impact to the timely delivery of email. Next steps: - We're reviewing our update procedures to better identify similar email delivery delay problems that could result from our changes during our development and testing cycles. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052